Common Administrator Queries

• Release Notes - 2025

• Getting Started
• Admin Access & Security
• Shop, Payments & Discounts
• Reporting & Insights
• Vouchers

Administrator Checklists

• Clubs - Getting Started & Season Checklist
• Club setup summary
• Association setup summary
• Associations - Getting Started & Season Checklist
• Clubs: Be Registration Ready
• Configuring Club Votes

Parents & Participants

• Rugby CA: Accessing your learning and accreditations in The Breakdown

• Using the PlayHQ Discover site
• Managing your PlayHQ Profile
• View and Manage your PlayHQ Team
• Registration, Fees and Payment Options
• Cricket Information

Competition Administrators

• Competition Management
• Fixturing & Schedule Changes
• Managing Registrations
• Managing Teams & Participants
• Game Day Operations

Program Administrators

• Set up Club Registrations for Shared Program
• Create and manage a program season
• Transfer program participants between organisations
• Manage program season settings
• Cancel a program registration
• Search for and view program participants

Electronic Scoring

• Rugby E-Scoring
• Electronic scoring session set-up guide for administrators
• Electronic Scoring via PlayHQ Apps
• Logging in to electronic scoring
• Setting up an electronic scoring session
• Ending an electronic scoring session

• Electronic Scoring for Hockey
• Electronic Scoring for Basketball
• Electronic Scoring for Cricket

Officials & Referees

• Entering Match Results as a Referee

Mobile Apps

• Mobile App Device Compatibility
• Player availability overview
• Managing mobile app sponsorship advertising
• Directions to Game Venues
• Sync schedules to your Calendar
• Timely Reminders to your mobile

• Common FAQs by App

Communication Tools

• PlayHQ Websites
• Communicating with participants via Email and Posts
• Mailchimp: Communicate with players, parents and volunteers
• Mailchimp: Removing contacts from a mailing list

PlayHQ APIs

• Webhook Filter Entity API
• Live Scoreboard Integration
• How To Use PlayHQ API's