Common Administrator Queries

• Getting Started
• Payments in PlayHQ
• Admin Access & Security
• PlayHQ Shop
• PlayHQ Websites

Parents & Participants

• Rugby CA: Accessing your learning and accreditations in The Breakdown

• Using the PlayHQ Discover site
• Managing your PlayHQ Profile
• View and Manage your PlayHQ Team
• Registration, Fees and Payment Options
• Cricket Information

Competition Administrators

• Competition Management
• Fixturing & Schedule Changes
• Managing Registrations
• Managing Teams & Participants
• Game Day Operations

Program Administrators

• Set up Club Registrations for Shared Program
• Create and manage a program season
• Transfer program participants between organisations
• Manage program season settings
• Cancel a program registration
• Search for and view program participants

Electronic Scoring

• Logging in to electronic scoring
• Temporary E-score Access - Inviting scorers to score a game
• Electronic scoring session set-up guide for administrators
• Electronic Scoring via PlayHQ Apps
• Setting up an electronic scoring session
• Ending an electronic scoring session

• Electronic Scoring for Cricket
• Electronic Scoring for Basketball
• Electronic Scoring for AFL
• Electronic Scoring for Netball
• Electronic Scoring for Hockey

Officials & Referees

• Entering Match Results as a Referee

Mobile Apps

• Mobile App Device Compatibility
• Player availability overview
• Managing mobile app sponsorship advertising
• Directions to Game Venues
• Sync schedules to your Calendar
• Push notifications in Mobile Apps

• Common FAQs by App

Communication Tools

• Communicating with participants via Email and Posts
• Mailchimp: Communicate with players, parents and volunteers
• Mailchimp: Removing contacts from a mailing list

Release Notes

• Release Notes - 2026
• Release Notes - 2025

PlayHQ APIs

• Webhook Filter Entity API
• Live Scoreboard Integration
• How To Use PlayHQ API's

Contact & Support

• Finding the right support contact for your sport on PlayHQ
• PlayHQ Service Status