We are excited to announce the release of the below functionality in PlayHQ. This page is updated every month, with the newest releases added to the top.
September 2026
| Feature | Description | Sports Impacted |
|---|---|---|
| Netball Interchange in eScore |
Streamlined the substitution workflow for netball e-scoring: scorers can now swap on-court and interchange players in a single drag-and-drop action instead of a two-step process, with an undo option to catch mistakes. |
Netball Australia |
| Ad hoc refunds |
Admins can now issue a refund directly from a participant's invoice — in full or in part — with no approval chain, covering cases like billing errors, goodwill gestures, or a cancelled program. The money returns to the original payment method, the registration can be cancelled in the same action, and the participant is emailed automatically. |
Early access users in Cricket Australia & Basketball England (this feature was already available to Rugby Canada) |
| Dashboards & Reporting Upgrades | Reporting and dashboards in PlayHQ have had a refresh. Building a report is faster and a lot more intuitive — think less spreadsheet wrangling, more "ask and you shall receive." | All Sports |
| Temporary Scoring |
Team managers can now hand live scoring access to anyone via a shareable link — no PlayHQ account or app download needed. The recipient scores straight from their browser, access opens 15 minutes before game start and expires automatically once results are submitted. |
All Sports except AFL |
| AI-Assisted Onboarding |
New admins in the Admin Portal now get a guided, role-aware "first week in PlayHQ" checklist instead of a blank dashboard, with an in-product assistant — including a new voice mode — on hand to answer questions and surface the right help content as they set up their club or association. |
All Sports |
| Conferences |
Competition admins can now split teams within a grade into named conferences (e.g. Eastern/Western) with their own ladders, while still supporting cross-conference play and a combined overall ladder view. |
Basketball England, Basketball Australia, Cricket Australia, New Zealand Cricket (this feature was already available to Rugby Canada) |
| Temp Blocking a Participant |
Admins can now temporarily block a participant's registration — for financial, safeguarding, integrity, or disciplinary reasons — without cancelling the registration or suspending their whole profile. |
Basketball England, Rugby Canada |
| Cricket Club Statistics widget on your PlayHQ Website |
The Cricket Club Statistics widget is a full statistics hub that appears automatically on your club's PlayHQ Website. As soon as your club's website exists, the widget connects to your official PlayHQ competition data and builds your stats centre for you — there's nothing to set up and no spreadsheets to maintain. Using the Cricket Club Statistics widget on your PlayHQ Website |
Cricket New Zealand, Cricket Scotland |
July 2026
| Feature | Description | Sports Impacted |
|---|---|---|
| Instalment Payments |
Clubs can now enable the ability for participants to pay club registration fees in monthly instalments, rather than in full upfront. Learn more here. |
All Sports except AFL |
| Club & Association Websites |
PlayHQ Websites lets your club or association create a dedicated, on-brand website directly from the Admin Portal — already connected to your PlayHQ fixtures, ladders, registrations, contacts, and news. No developer or technical expertise is required. Learn more here. |
All Sports |
| AI-Assisted Onboarding | New admins now get a guided, role-aware onboarding experience when they first log in — a welcome screen and a stepped setup journey tailored to whether they're a Tenant Admin, Association or Club admin — replacing the previous blank dashboard. | American Football Australia |
| "Grades" Relabelled "Divisions" | Admins and participants now see "Division"/"Divisions" everywhere "Grade"/"Grades" used to appear across the Admin Portal, Participant Portal and apps, to match local terminology. | Cricket Scotland, Basketball England |
| Accreditations on Participant Profiles | Cricket Scotland admins can now record and view accreditations (44 types spanning coaching, umpiring, scoring, ground/maintenance, and integrity & safeguarding) directly on a participant's profile. | Cricket Scotland |
| Wicket Highlight Video Clips on Scorecard | Where a wicket highlight video is available, it now appears directly on the match scorecard next to the dismissed batter — tap it to watch the moment of the wicket without leaving the scorecard. | Cricket Scotland |