Applicable to: Association Administrators, Club Administrators, Scoring Administrators

Application(s): E-Scoring Portal

Applicable Sports: Netball Australia

This article will cover the following:

1. Ensuring eScoring is activated
2. Recording match events (goals)
3. Editing events (beta users only)
4. Managing player positions and interchange (substitutions)

Related articles:

• Accessing the eScoring Portal
• Setting up an eScoring session
• Ending an eScoring session
• Configuring competition grade settings

Overview

Netball eScoring allows admins with scoring access to record match events in real time directly from a mobile device or tablet — eliminating paper score sheets and manual data entry after the game.

The app supports recording netball’s standard scoring event — the goal — and assigning it to the shooter who scored it. Player position tracking is built in, including a streamlined interchange flow for moving players between the bench and on-court positions during rolling substitutions and mid-quarter changes.

Before Club Administrators can use eScoring, Association Administrators must enable the feature in the Admin Portal for the relevant competition grades.

💡 Tip: New to e-scoring? 

Try it out in our Demo E-scoring environment before your first live match — record goals, move players between positions, and get familiar with the interchange flow, all without affecting real match data.

Ensure eScoring is activated

In order for eScoring to be enabled, Association Administrators must turn on the Allow clubs to enter scores via electronic scoring setting.

💡 Tip

Club Administrators won’t have access to this setting — only Association Administrators can enable or disable eScoring for a competition.

Follow these steps to activate eScoring for a competition grade:

1. Log in to the Admin Portal and navigate to Competition Management
   From the main navigation, select Competition Management.
2. Select the competition
   Select the competition you wish to update from the list.
3. Open Settings
   Select Settings from the competition menu.
4. Navigate to Grade Defaults
   Under the Settings main menu, select Grade Defaults.
5. Enable eScoring
   Scroll down to General Settings and toggle Allow clubs to enter scores via electronic scoring to ON.

Once enabled, Club Administrators will be able to use Netball eScoring to record match events for games within that grade.

Recording match events

The Netball eScoring app provides a dedicated button for recording goals, making it fast to keep score during a match.

Scoring events overview

Recording events

Select Goal and then assign it to a player. The player’s statistics and their team’s total score will update immediately, and a confirmation message will be displayed.

If you are not assigning the goal to an individual player, select I don’t know and the goal will be added to the overall team count.

Editing and deleting match events (Beta)

🧪 Beta/EAP notice: This feature is currently available to a limited Beta users. Details may change before general release.

If you're scoring a game, you can fix a mistake in the event log on the spot. You can change who an event was credited to, which team it was recorded against, or what type of event it was, and the score updates straight away.

That means you no longer need to undo everything back to the error, or ask an administrator to correct it after the match. Scoring itself hasn't changed: you record events exactly as you do today.

Finding the event log on mobile

On mobile, the event log has moved from the right-hand side to the bottom of the scoring screen. Use the toggle to switch between the scorecard and the event log — the view you choose stays put for the rest of your scoring session.

What you can and can't edit

Editing an event

1. Open the event log

   Use the toggle at the bottom of the scoring screen to open the event log.

2. Select the event to correct

   Find the event you want to correct and tap its edit icon. The edit icon appears where the bin icon used to be, and opens the event with its current details filled in.

   

3. Make your changes

   Change the player, team or event type.

   

4. Confirm the change

   Confirm the change. The score and statistics update straight away. If you change your mind, cancel the edit and nothing changes in the event log or the score.

Deleting events

1. Select events

   Open the event log and tap Select.

   

2. Choose the events to remove

   Tap each event you want to remove.

    

3. Delete the events

   Delete them. The score and statistics update straight away.

   

If you change your mind before deleting, cancel to return to the event log with nothing changed. Once you've confirmed your edits or deletions, the score and player statistics are accurate for the rest of the match.

Managing player positions and interchange

Netball eScoring tracks the position each player is playing on court (GS, GA, WA, C, WD, GD, GK) as well as players on the bench (INT), and keeps a running history of position changes throughout the match.

Making a substitution (interchange)

Previously, swapping a player required removing the on-court player and then separately adding a bench player to that position — a two-step process that added friction during fast-paced, rolling substitutions.

The updated interchange flow lets you make the swap in a single action:

1. Select the on-court player you want to interchange
2. Select the bench player coming on
   Drag and drop the bench player into the vacated position, or use the single-action interchange control to swap the two players directly.
3. Confirm the change
   A confirmation prompt will display before the interchange is finalised, helping prevent accidental swaps.
    

⚠️ Important: Undo only reverts the most recent change

If you make a mistake during a substitution, use Undo to revert it immediately. Undo only reverses the last change made — it won’t step back further than one action, so correct mistakes as soon as you notice them.

Position history and Best & Fairest voting

Positions now display in the chronological order they were played during each period (for example, GA → INT), giving umpires an accurate, period-by-period record of each player’s positions for Best & Fairest voting.

Changes made during a period break are attributed to the period the player was actually active in — they won’t incorrectly appear in the next period’s position history.

Viewing positions in the app

Player positions are visible in advanced stats within the PlayHQ mobile app, including a period-by-period position breakdown for each player — giving teams and supporters more transparency into how the match was played.

Frequently asked questions

Who can enable eScoring for a competition?
Only Association Administrators can turn on the Allow clubs to enter scores via electronic scoring setting. Club Administrators do not have access to this setting.

Who can record scores in the Netball HQ app?
Scoring admins can record match events using the Netball HQ app once the Association Administrator has activated eScoring for the relevant competition grade.

What happens if I accidentally record the wrong score?
Recorded events can be removed from the event log. Removing an event will reverse the score and stat totals associated with it. If your club is in the event editing Beta, you can instead edit the event to change the player, team or event type — the score and statistics recalculate as soon as you confirm.

Who can edit events?
Anyone scoring the game, including someone scoring from a temporary scoring link, once event editing is switched on for their club or competition.

I can't see the edit icon. Why not?
Event editing is currently in Beta and is being switched on gradually. If you can't see the edit icon, it hasn't been switched on for your club or competition yet.

Can I edit several events at once?
No. You can select several events and delete them together, but edits are made one event at a time. You also can't change the time shown against an event.

Will my corrections show up on video or broadcast platforms?
We send every edit and deletion to the video and broadcast partners we work with. Each partner needs to support these updates on their side, so a correction may take longer to appear in their products, or may not show there yet.

Will an administrator still need to fix scores after the match?
Far less often, because most mistakes can now be fixed during the game. If something is missed, contact your club or association administrator as you do today.

Can team managers make substitutions instead of scorers?
Not yet. This release focuses on improving the scorer's interchange experience. Multi-user support that lets team managers and coaches make substitutions directly is planned for a future update.

Will this affect historical match data?
No. All previously recorded match and position data remains unchanged. The improvements apply only to games scored after the update.

Does this apply to sports other than netball?
No. The improved position and interchange flow is specific to netball eScoring. Similar improvements for other sports are being explored based on their individual interchange requirements.

What do I do if I need further help?
Visit the Contact Us page and select your sport to find the preferred support contact method for your organisation.