Applicable to: Association and Club Administrators
Application(s): Admin Portal
This article will cover the following:
- How to navigate the PlayHQ Admin Portal
- Overview of the main navigation menu
- Important differences between association and club administrator views
Related articles:
Resources:
Accessing the Admin Portal
If you are an authorised administrator, log in to the PlayHQ Admin Portal using your PlayHQ account credentials.
Multiple Organisation Access
If you have administrator access to multiple organisations in the same sport, you'll be able to switch between them using the "Using as" dropdown menu.
Admin Portal Navigation
The PlayHQ Admin Portal features a comprehensive navigation menu with various sections to help you manage your organisation. Use the descriptions below to familiarise yourself with the main navigation menu.
Admin Portal Menu Sections
| Menu Item | Description |
| "Using as" |
The "Using as" selection reflects the organisation that you are currently administering. If you have access to more than one organisation, you can select the organisation you would like to administer from the dropdown list. |
| Dashboard | The Dashboard provides you with accessible, insightful, and actionable data and analytics. This can be used to support daily operations and key decision making moments. |
| Favourites | The Favourites tab helps you quickly access pages you visit often. When you find pages you use regularly, simply click the Star icon to add them to your Favourites. These saved pages will appear as quick links under the Favourites tab, making navigation more efficient. Your Favourites are personal to your account and won't be visible to other administrators. |
|
Competition Management (or Competitions for Clubs) |
Competition Management provides access to the competitions set up or available to the organisation and provides access to the seasons, registration forms, grades, teams and fixtures. |
| Game Day | The Game Day menu allows you to view games played or those upcoming on a particular day. Once you've located games, you can download scoresheets, enter results, or go to the detailed game view. |
| Programs | The Programs menu allows you to manage and create programs for activities outside regular competitions, such as skills development, clinics, or special events. |
| Participants | The Participants menu allows you to search for participants who have ever registered to your organisation. |
|
Incidents (not available to Clubs) |
The Incidents menu allows you to search for game and non-game incidents, and create non-game incidents. |
| Transfers & Permits | This menu will only be available for sports that have Transfers, Permits or both available. |
| Sanctioning Requests | This menu will only be available for sports that have Sanctioning Requests available, enabling clubs to request approval for games, tournaments, and programs to be created through a multi-level approval workflow system. |
| Shop | The Shop menu allows you to create and manage products such as Merchandise, Fundraising and Memberships, and choose which display in your online Shop. |
| Venues | The Venue menu allows you to view a list of all venues available to your sport. Each venue has more detailed information available, including location and contact details. Only sports governing bodies with a certain level of access can add or manage the venues that appear in this list. |
| Reports | The Reports menu provides you with a variety of competition, program, statistics, orders and financial reports. |
| Website | Find PlayHQ's integrated website builder designed specifically for sporting clubs and associations. With AI-powered setup, your website can be live in a couple of minutes and stays automatically updated with real-time syncing of your PlayHQ fixtures, results, and ladders. |
| Posts | Sports with available mobile apps have the ability to create a communication post from the Admin Portal, that will surface to the Activity Feed of Participants with the App downloaded. Visit the Posts support article for more detail. |
| My Organisation | My Organisation is home to specific information about your organisation - overview details (that are displayed to the public), your organisation's terms and conditions, vouchers, supplied online banking details, and the list of administrators who have access to your organisation. |
| Settings | The Settings menu contains access to activate government sport vouchers for your organisation, and a list of your sport's organisations that have access to PlayHQ. |
Key Features and Workflows
The Competition Management section is where you'll spend most of your time if you're managing competitions and game day operations. From here, depending on whether you are a Club or Association, you can:
- Create new competitions and seasons
- Set up registration forms for participants
- Create grades and divisions
- Manage team entries
- Generate and edit fixtures
- View ladders and results
The Participants section allows you to:
- Search for registered participants
- View participant details and history
To assign participants to teams and manage their registration status, go to the Competition Management section.
Throughout different sections of the portal, you can manage your organisation's finances:
- Set up registration fees in the Competition Management section
- Create merchandise, fundraising and social memberships in the Products section
- View financial reports in the Reports section
- Manage your online banking details in My Organisation
- Set up vouchers and discounts in My Organisation
For organisations with an available mobile app, the Posts section allows you to:
- Create announcements for your participants
- Target specific audience segments
- Include images and rich content
- Send push notifications to app users
Visit the Posts support article for more detail.
Navigation Tips and Best Practices
- Favourites: Star your frequently accessed pages to create shortcuts in your Favourites tab. These favourited pages are unique to your account's view.
- Search & Filter Functionality: Many sections include search fields and filters, to help you quickly find specific records.
As you become more familiar with the PlayHQ Admin Portal, you'll discover additional features and workflows specific to your organisation's needs. The next article in this series covers the different administrator role types and their specific permissions within the PlayHQ platform.