Applicable to: Association and Club Administrators
Application(s): Admin Portal > My Organisation > Overview > Notifications

This article will cover the following:

1. Managing email notification preferences and recipients
2. Understanding the types of email notifications

Related articles:

• Understanding PlayHQ Notification Emails
• Managing staff and committee contacts for your organisation

Setting Up Email Notifications

PlayHQ allows you to configure email addresses to receive automatic notifications when certain events occur in your organisation. This feature helps keep relevant staff and committee members informed about new registrations, transfers and permits.

Configuring Notification Recipients

To set up or manage email notifications:

1. Access the Notifications Section

   Navigate to My Organisation > Overview > Notifications tab in the Admin Portal

   

2. Set Up Email Recipients

   Enter a valid email address and click Add. From here, you can configure which events the email addresses will receive notifications for.

3. Adjust Notification Preferences

   Use the toggles to select which types of notifications each email address should receive.

4. Save Your Changes

   After making changes (adding emails, removing emails, or changing notification preferences), click the Update & Save button.

Available Notification Types

Using this feature, administrators can set up automated notifications or alerts to any email address whenever a participant:

• Registers to a competition
• Registers to a program
• Requests a transfer, and progress updates about the transfer
• Requests a permit, and progress updates about the permit
• Game change requests
• Concussion notifications (select sports only)