Applicable to: Administrative Body, Association and Club Administrators
Applicable to: All Sports (some dashboards are only available for certain sports, countries or organisation types)
Application(s): Admin Portal > Dashboard
This article covers:
How to access and navigate AnalyticsHQ dashboards.
Each dashboard and what it shows.
How to filter and export dashboard data.
Related articles:
Dashboards are available to organisations with 20+ registrations. All admins within qualifying organisations can view and interact with the dashboards.
Dashboard data refreshes approximately every 2 hours. Each data visualisation can be exported as CSV or Excel files.
Getting started
Dashboards gives you the data you need to run your sporting organisation. Instead of counting registrations manually or guessing at trends, you can see exactly what's happening with your membership, finances, and competitions. Tools such as the Fixtures dashboard make routine administrative tasks faster.
Quick start
Log in to the Admin Portal.
Select Dashboard from the left-hand menu.
Select the dashboard you want from the available options.
Apply filters to focus on specific seasons, competitions, groups, or date ranges.
Using filters
Season filters — compare this year to last year, or look at historical trends.
Competition filters — focus on specific competitions or age groups.
Gender and role filters — understand your participant demographics.
Date ranges — look at peak registration periods or specific time frames.
Chart options
Every chart has a ⋮ menu in its top-right corner with a few extra tools:
Ask a follow up question — ask AI about that specific chart in plain language (for example, "why did this spike in July?"). It can drill into a subset of the data, re-group it, or summarise it for you, without leaving the dashboard.
Download — save that chart on its own, as a CSV, Excel file, image, or PDF.
Alert — get notified by email when the chart's data crosses a threshold you set — for example, when registrations for a competition have increased.
Schedule delivery — have that chart sent to you or your committee automatically on a recurring basis, rather than checking the dashboard yourself.
Explain — ask AI to generate a plain-language summary of what the chart is showing. You can even draw over a chart to indicate what the AI should analyse
Understanding each dashboard
Not every organisation sees every dashboard. Some depend on your sport, your country, your organisation type (club, association or administrative body), or features enabled for your sport, such as refunds, instalments or game change requests. Where a dashboard has different versions, the version you see matches your organisation.
📈 Overview
The homepage — an instant snapshot of the number of people registered to your organisation by season. It's the first view you'll see in the Dashboard section.
What you'll see:
Unique Participants — a count of unique participant profiles, so the same person isn't counted twice across roles, competitions, or programs.
Total Registrations — a count of all registrations in your organisation.
Hyperlink navigation — each competition and program is listed separately; select one to go straight to that season.
Smart filtering — apply gender and role filters to break this view down by participant group.
Note: these counts exclude cancelled and pending registrations, for accurate reporting.
📊 Registrations
Registration trends and patterns over time — a deep dive into your registration data, participant demographics, and where your members live.
Use this dashboard to plan next season's competitions and programs, time your registration opening and marketing campaigns using Posts, set registration fees, prepare for AGMs, demonstrate growth to potential sponsors, or support a facility upgrade or grant application.
What you'll see:
Flexible date filtering — custom date ranges, or quick options like "month to date" or "last 12 months".
Advanced filters — registration status, roles, age groups, genders, and specific competitions or programs.
Weekly registration trends — registrations by week, based on your selected filters.
Activity breakdown — registration counts across each of your competitions and programs.
Demographic analysis — gender and age breakdown charts.
Participant map — a heatmap of registrations by postcode, so you can see where your members live and plan activities accordingly. Zoom in with your mouse to focus on your catchment area — the map doesn't auto-pan.
Historical comparisons — registration trends across multiple years, to identify peak periods and patterns.
🏆 Fixtures
An overview of game scheduling and completion status — useful for spotting games that haven't been finalised and need admin attention.
What you'll see:
Historical games — completed fixtures and their results, for reviewing past rounds.
Upcoming games — scheduled games with time and venue, with further filtering options.
E-scoring — Record of games that were electronically scored.
Game change requests — requests to reschedule or change game details, their status, and who submitted them.
💰 Finances
Tracks financial performance and transaction patterns, so treasurers and financial administrators can monitor cash flow, understand revenue sources, and manage payout expectations.
What you'll see:
Transactions — transaction volume and value over time, to track cash flow through the year.
Payouts — a calendar reconciling your gross sales to the amount deposited into your bank account, showing payout date, status, and amount.
Refunds — refunds raised across your organisation, with amount, reason, and approval status.
Instalments — scheduled instalment payments, their due dates, amounts, and current status.
Shop — Orders placed through your shop, including product, quantity, and pricing.
📢 Referrals
Shows who's bringing new participants into your sport — visibility into organic growth and your strongest advocacy networks.
What you'll see:
Top referrers — the members and clubs driving the most new registrations.
New vs returning participants — whether referrals are genuinely growing your membership base, not just moving people between teams.
Connection mapping — participant relationships, useful for team formation and group placement.
Flexible filtering — date range, registration status, participant role, or specific competition/program.
Use these insights to see which competitions and programs drive word-of-mouth growth, identify your most effective advocates, and thank the people growing your sport.
🔄 Retention
Identifies participants from last season who haven't yet registered for the new one — so you can reach out before they decide to go elsewhere.
What you'll see:
Season comparison — select any two seasons (a source and a target) to compare.
Participant status — each participant is categorised as Returned, Not Yet Returned, or New.
Flexible filtering — compare the same competition across seasons, or track movement between programs and competitions.
Actionable insights — focus re-engagement effort on the "Not Yet Returned" group.
Contact information — download participant details for targeted follow-up.
For participants who've moved to a different club or association, use the Transfers Report rather than Retention — Retention tells you who hasn't come back, not where they went.
🩺 Concussion
Available to some sports. Club, association and administrative body versions.
Shows concussion incidents lodged in your organisation, and how long participants are taking to return to play. The dashboard only shows totals and breakdowns: you can't see individual concussion incidents or any sensitive participant information. The dashboard has two pages: Recent Concussion Incidents and Demographics.
What you'll see:
Recent concussion incidents — the number of incidents, average return duration, incidents by week, and incidents by status.
Incidents by organisation — broken down by club, association or reporting organisation, depending on your organisation type.
Demographics — incidents by participant age and gender.
Flexible filtering — incident date, category, gender and season (and, for some sports, state and return category).
🎓 Accreditations
Available to some sports.
Tracks your participants' accreditations, so you can see who is qualified and whose accreditation is due to expire.
What you'll see:
Accreditations by course — how many people hold each course, broken down by status.
List of accreditations — each person's course, status, valid from and to dates, the reason for their current status, and a link to their accreditation.
Flexible filtering — course, accreditation status, valid from and to dates, registration date, role and status.
🧢 Coach Accreditation
Available to AFL only. Club, association and administrative body versions.
Shows which coaches have completed the required coach accreditation and are eligible to be added to a team sheet. This dashboard updates once a day, at 2:00am Melbourne time. Select a Season first.
What you'll see:
Coach totals — coaches who have started, coaches who are accredited, and coaches who are incomplete.
List of coaches — each coach's name, email, club, hosting organisation, season and accreditation status (Complete or Incomplete).
Coaches by club (associations and administrative bodies) and coaches by hosting organisation (administrative bodies) — completion counts across your network.
🛡️ Child Safety
Available to some sports. Some sports see this dashboard as PlaySafe.
Helps you keep on top of working with children checks, by showing whose check needs attention and how your organisation is tracking overall.
What you'll see:
Needs follow-up — people whose check is expired, expiring, invalid, has a name mismatch, is incomplete or still in progress, with their check details and a link to their profile.
How your organisation is tracking — the number of people by check status, including valid, underage and exemption requested.
Needs approval (organisations using exemptions) — exemption requests waiting for a decision, with the exemption type and reason.
Flexible filtering — registration date, activity, host organisation, season, club and check status.
These lists include personal contact details. Only download and share them when you need to follow someone up.
🎫 Memberships
Available to some sports. The layout differs slightly between sports.
Shows membership purchases across your organisation — how many, what type, and the revenue they bring in.
What you'll see:
Headline numbers — memberships purchased, unique participants and net amount.
Trends — memberships and net amount by week, and memberships by start and end date.
Breakdowns — by membership type, product, category and duration, and by host organisation, association or region.
Demographics — memberships by gender, age and disability type, and for some sports Indigenous status.
Historical memberships — memberships by month and year, for year-on-year comparisons. These charts aren't affected by the date filters.
List of memberships purchased (some sports) — each membership with the participant, organisation, type, category and duration.
✅ Season Readiness
Available to some sports. Association and administrative body versions.
Shows whether your competitions and programs are ready before the season starts — which clubs have accepted their competition invitation, created a registration form and entered teams — so you can follow up with anyone who still needs to act before registrations open or fixtures are drawn. Select a Season first; the dashboard stays empty until you do.
For associations, the dashboard has three pages. The Season, Host Organisation, Competition and Club filters apply to every page.
Invitations — an AI-written summary, a breakdown of invitations accepted, pending, declined and cancelled, a list of clubs that haven't responded yet (with a link to their invitation), and every club you've invited with its registration forms, registrations, teams and coaches so far.
Registration Forms — of the clubs that accepted, how many have created a registration form, a list of clubs with no form yet (with a link to their registration setup), and every registration form with its type, dates, pricing and fee details, and whether it's visible.
Teams & Participation — of the clubs that accepted, how many have added at least one team, a list of clubs with no teams yet (with a link to their teams page), and every team entered with its grade, type, age group, gender and number of participants.
For administrative bodies, the dashboard has two pages:
Shared Program Readiness — for programs you share with organisations in your network: how many organisations have created a registration form and set up groups, a list of organisations with no form yet (with a link to their registration setup), every organisation running a shared program with its registration dates and totals, and every group with its session days, times, venue and court.
Competition Readiness — the same invitations, registration forms, and teams and participation information as the association version, on one page. Use the Host Organisation filter to focus on one organisation's competitions.
Frequently asked questions
Why don't my numbers match what I expected?
Data refreshes approximately every 2 hours, so very recent changes may not appear yet. Some participants have more than one account, so figures may include duplicate profiles — for 2024 and earlier seasons, this was more common in some sports, so factor it in when reviewing historical participation numbers.
Why can't I see a dashboard mentioned in this article?
Some dashboards depend on your sport, your country, your organisation type (club, association or administrative body), or features enabled for your sport, such as refunds, instalments or game change requests.
Why is a dashboard empty?
Some dashboards need a filter selected first. Retention needs a source and target season, and Season Readiness and Coach Accreditation need a season. A dashboard or chart can also be empty when there's no data for your organisation — for example, if the filters you've applied don't match any records, or your organisation hasn't had any referrals yet. Try widening or clearing your filters.
How do I compare this year to last year?
Most dashboards have a season or date filter at the top — select the seasons or date ranges you want to compare, then click Apply. On the Retention dashboard specifically, choose your previous season as the source and your current season as the target, to see exactly who's returned, is new, or hasn't returned.
We run juniors through to seniors — how do I see just our junior participation trends?
Use the age group and competition filters at the top of the dashboard.
When should I look at these dashboards?
Registrations, before planning next season. Season Readiness, in the weeks before registrations open and before fixtures are drawn. Retention, during registration periods. Finances, monthly.
How do I share this with my committee?
Export any chart or list as an Excel or CSV file, or take a screenshot of a dashboard view to include in a report or presentation. You can also use Schedule delivery from a chart's ⋮ menu (see Chart options above) to have it sent to your committee automatically.