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Managing a season's public visibility setting

Applicable to: Association Administrators
Application(s): Admin Portal > Competition Management > Seasons > Settings


This article will cover the following:

  1. Understanding season visibility settings
  2. How to set and update season visibility
  3. Impact of visibility settings on public access and registrations

Related articles:

Understanding season visibility

Season visibility settings control whether or not the season is visible on the PlayHQ public site or mobile apps. This setting works in conjunction with competition visibility to manage what information is available to the public.

Visible Hidden

Visible Season

When a season is set to Visible:

  • The season appears on your organisation's page on the PlayHQ public site or mobile apps
  • Public users can view grades, fixtures, ladders, and results (if grades are also set to visible)
  • Registration options are displayed publicly

Hidden Season

When a season is set to Hidden:

  • The season does not appear on your organisation's page on the PlayHQ public site or mobile apps
  • Public users cannot navigate to view any grades, fixtures, ladders, or results
  • Registration options are not displayed publicly

Season vs Grade visibility

Season visibility controls the overall access to the season. Even if individual grades are set to 'Visible', they won't be accessible to the public if the season itself is set to 'Hidden'.

Set the visibility of a season

You can configure the visibility setting of a season at any time during the season lifecycle.

  1. From the Admin Portal main menu, click Competition Management
  2. Select the appropriate Competition tile
  3. Click the Season you want to modify
  4. Click the Settings tab
  5. Locate the Season visibility setting
  6. Select either Visible or Hidden
  7. Click Update & Save
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Changes take effect immediately

Visibility changes are applied immediately. If you change a season from 'Hidden' to 'Visible', it will become publicly accessible right away.

Impact on registrations

Season visibility affects how participants can find and access registration, but it doesn't completely prevent registration in all cases.

Visibility Setting Public Discovery Registration Access
Visible Season appears on public PlayHQ Discover pages (web and app) with registration options clearly displayed Public can find and access registration forms through the Discover page
Hidden Season does not appear on public PlayHQ Discover pages (web and app) Participants may still register if they have a direct registration link and the registration period is active

Direct registration links still work

Even when a season is set to 'Hidden', participants who have been provided with a direct registration link may still be able to register, depending on the registration period set by an administrator.

Frequently Asked Questions

Can I change season visibility after the season has started?
Yes, you can change season visibility at any time. However, consider the impact on participants and public access before making changes during an active season.
What happens to existing registrations if I hide a season?
Existing registrations are not affected by visibility changes. Participants who have already registered will retain their registration status regardless of visibility settings.
If my season is hidden, can participants still access My Teams?
Yes, registered participants can still access their My Teams portal and view their team information, even if the season is hidden from public view.
Does season visibility affect electronic scoring?
No, electronic scoring functionality is not affected by season visibility settings. Those with e-scoring access can still access scoring interfaces regardless of public visibility.
How does season visibility work with competition visibility?
Both the competition and season must be set to 'Visible' for the season to appear publicly. If either the competition or season is hidden, the season will not be accessible to the public.