During the registration process, you may be asked to merge duplicate profiles that already exist in PlayHQ.
If due to a profile merge you are unable to complete your registration, please click here to contact your sporting organisation.
When sending a support request, please include the details below:
| # | Information | Additional Information |
| 1 | What is your full name? | |
| 2 | Are you registering yourself or a dependant? | Dependants may be children. If changing details for a dependant, please provide their name along with your name. |
| 3 | What sport are you attempting to register for? | |
| 4 | What is the name of the organisation(s) (such as league, association or club) that you are attempting to register for? | |
| 5 | What is the competition or program you are registering for? | |
| 6 | What is the email address in your profile? | |
| 7 | Additional information from the matched profile. |
Example 1: I cannot verify a profile match because I no longer have access to the email address in the matched profile. (Please include the email address in the support request)
Example 2: I am unable to continue because PlayHQ has matched me to a profile that isn't mine. (Please include details of the matched profile) |