Release week of 28 June 2021

The following features shall be released on the 29 June 2021. Some features have been released to partners testing environments only and are not yet enabled in Production (shall be enabled in a future release)

Locking Profile Fields

In order to stop participants from being able to circumnavigate Profile Matching and business logic related to Life Bans and Competition Transfers with merged profiles, the ‘First Name’, ‘Last Name’ and 'Date of Birth’ fields will now be locked once a user completes this information for the first time.

Whilst these fields will be locked and unable to be updated by the participant during registration or in their profile, updates will be possible via a support request. As we work with each of our sporting partners to ensure the process to update this information is efficient we will not be activating this feature in our production & UAT environment.

The introduction of profile locking will have the have the following impact:

During Registration

Scenario 1 - Primary Profile registering for the first time:

  • When a user first signs up to PlayHQ they will be asked to provide their First name and Last Name in addition to other fields required to create their account.

  • When the user registers to a competition or program using their primary profile for the first time, they will no longer be able to edit their First and Last name, as they will be locked.

  • The Date of Birth field will be editable as it has not been entered previously, as date of birth is not required when creating an account

Scenario 2 - Dependant Profile registering for the first time:

  • When the user registers to a competition or program using a dependant profile for the first time the First Name, Last Name and Date of Birth fields will not be locked as that data has not been entered previously.

Scenario 3 - Primary or Dependant Profile registering for a subsequent time:

  • When the user registers to a competition or program using their primary or dependant profile/s for a subsequent time, they will no longer be able to edit the First Name, Last Name or Date of Birth fields as these fields will be locked.

In Participant Profile

Scenario 1 - Primary profile edit view when DOB hasn’t been provided

  • When the user navigates to their profile dashboard and their date of birth has not been provided, they will be able to enter their date of birth, however their First Name and Last Name fields will be locked and they will not be able to update these fields. If updates are required to this information a user will be required to submit a support request.

Scenario 2 - Primary or Dependant profile edit view when DOB has been provided

  • When the user navigates to their profile dashboard and their date of birth has been provided, their First Name, Last Name and date of birth will be locked and they will not be able to update these fields within their profile. If updates are required to this information a user will be required to submit a support request.


Competition Age Limits

Administrators will now have the ability to restrict registrations to certain competitions based on participant age

  • Admins will now be able to configure age limit settings for players against a competition

  • Admins can turn on or off competitions age limits at any point

  • Clubs participating in a competition season inherit the age limit settings configured by the association or admin body

  • Whilst competition age limits are turned on, Participant to Season, Participant to Team and Participant to Club Team forms display the age range that has been configured

  • Participants registering to a competition that has age limits configured will be able to see the age range allowed on the registration page

  • Participants who do not meet the age range required will not be able to proceed past the participant details page.


Season Permits (Global Setting - AFL)

Season permits allows administrators to request access to a player from a different organisation for a defined period of time, enabling participation in the specific Competition and Season they have been requested for, and therefore allowing a player to play across two different organisations. The season permit feature has the ability to:

  • Create/Delete permit agreements between organisations

  • Manage season permit auto-approval settings

  • Create, review, and submit season permit request

  • Approve/Decline season permit request

  • Account holder notified when season permit request is approved

  • Auto-approve season permit request when applicable

  • Search for and view permitted player

  • View and manage season permitted player in team lists

  • View season permit participation record in registration history on PlayHQ.com

  • View and update custom field values for season permit participation record

  • Add season permitted player to game in admin portal & e-Scoring app

In addition to the above features, the following will be delivered in our following release:

  • Viewing permitted players in participation report

  • If the day/time of a game changes, using the new day/time when considering if a permit is active or not

  • Fix to the following bug: When trying to edit a line up within the game details page, if the team has a permitted player that is not active for that game, the following error is returned “There was an error getting the line up”

For more information on permit click here


Updated Game details page

  • The game details page has been enhanced to split out the entering of lineups from the statistics.

  • In future, further additions will be made to this page including player points and minimum player restrictions.


Promotional Vouchers - Multi Use

Tenants super admins will now have the ability to create promotional vouchers which can be applied to every organisation level of fees across a transaction. For example tenants may decide to use promotional vouchers in the instance of sponsorship campaigns.

  • Ability for Tenant Super Admins to create a promotional voucher

  • Target specific competitions or programs they wish to discount

  • Ability to edit / deactivate the voucher at any time

  • Promotional Vouchers will not discount products

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