Applicable to: Admin bodies, Association admins, Club admins (All sports)

Application(s): Admin portal > Products 

This article will guide you through

  1. The process of creating a payment request outside of the registration flow. This functionality provides Administrators with the flexibility to initiate payment requests on an as needs basis. 

Creating a Payment Request in PlayHQ

Administrators in PlayHQ can easily initiate payment requests, enabling payments to be made directly without the need for registration. This feature is invaluable for scenarios such as game fees, forfeit fees, interleague fees, tournament fees, event payments and incident fines, where immediate payment is required.

How to create a payment request 

  1. Log in to the Admin Portal
  2. Navigate to Products
  3. Select Payment Requests
  4. Click on Add Payment Request
  5. Fill out the Payment Request details, including:
    • Purpose of the Payment Request*
    • Description
    • Due Date
    • Amount*
  6. Choose visibility: Visible or Hidden

Screenshot 2024-07-05 at 3.43.26 PM.png

After creation, you will find a list of all active payment requests displayed in list format. 

Screenshot 2024-07-05 at 10.09.14 PM.png


How to distribute the payment request to a participant 

  • To distribute the payment request to a participant, a unique payment request URL is generated and accessible once the Payment request is created, as well as from the Payment Request list.
  • Simply copy this link and distribute it using your organisation's preferred communication method

Screenshot 2024-07-05 at 3.39.42 PM.png


How to run a report 

Payment Request Reports 

To view the details of each payment request, navigate to Products > Orders.
Please include a screenshot when this feature is operational in UAT.

Additionally, you can generate an Orders Report to track or report on payment requests. Alternatively, running a Transaction Report will list all purchases associated with payment requests.

Download Orders Report.png


Payment and summary page for a Participant 

After clicking the unique URL sent for the payment request, you'll be directed to the Payment Request Summary page. Further details are available here.


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