We are committed to continuously improving PlayHQ based on the valuable feedback we receive from participants, administrators and our sport partners. Here are some of the things we are currently working on and what we have recently released.
Feedback we are hearing:
- "There needs to be greater flexibility and customisation within Reports section".
- "Is there any plans to create an online shop to sell Merchandise?"
- "The impact on a fixture during regrading causes us issues"
Coming soon:
We are currently actively developing these features, and they will be rolled out on PlayHQ soon. To assist you in planning your upcoming season and activities, we have provided an estimated timeline.
Cricket Season 24/25 Features | |
Concussion Management | Q1 2025 |
Fixturing enhancements - Delete a round | TBC |
Release Notes:
We are excited to announce the release of the below features.
ALL SPORTS | |||
Release Date | Feature | Description | Sports Impacted |
Monday 4th November |
Dashboard |
Admins can now access an overview and detailed breakdown of participant registrations in their organisation's competitions and programs, via the Dashboard (currently in BETA phase). Application: Admin Portal > Dashboard |
All Sports |
Monday 4th November |
Self Initiated Profile Claiming |
PlayHQ account holders will have the opportunity to claim and merge duplicate profiles that already exist in PlayHQ. |
All Sports |
Monday 4th November |
AFL ID |
A single sign on experience, giving users a a new way to login to PlayHQ via AFL ID, or link to AFL ID during the AFL registration process. |
All Sports |
Monday 28th October |
Edit Favourites in the Admin Portal |
Added options included renaming, changing the order of favourites, and unfavourite option Application:Admin Portal |
All Sports |
Tuesday 22nd October |
Head to Head ladders |
New head-to-head (H2H) ladder ranking calculation that provides a method to break ties between teams. Application: Admin Portal> Competitions> Settings> Game Defaults |
AFL, Basketball, Netball, Hockey NZ |
Tuesday 22nd October |
Vouchers Status Filters |
Active and inactive filters on the Vouchers list Application: Admin Portal> Organisations> Vouchers |
All Sports |
Monday 14th October |
Forfeit or abandon games from e- score |
New actions button that allows a scorer to Forfeit or Abandon a cricket match pre-game or between innings or days in e-scoring Application: Electronic Scoring Portal |
Cricket Only |
Monday 14th October |
Standard finals flow into e-scoring |
Standard finals will flow through to an e-score session without the administrator having to re- download the session. This includes participants. Application: Electronic Scoring Portal |
All Sports |
Monday 14th October |
Ladder Ranking Order |
Display the ladder ranking order publicly so that participants know how the ladder is being calculated Application: Participant Portal> Ladder |
All Sports |
Monday 14th October |
Competition & Programs Season Status Filters |
Upcoming, Active, Completed season status filters on the Competitions & Programs list Application: Admin Portal> Competitions & Programs |
All Sports |
Monday 14th October |
eCAL |
Participants can sync the full fixture for one team or all teams to their personal calendar from the participant portal Application: Participant Portal > Fixtures and Ladders |
Cricket Only Coming for other sports soon! |
Monday 7th October |
Surface Live Scores in Game Day |
Live scores will appear in the Admin Portal within Game Day for those e-scoring with a live connection Application: Admin Portal> Game Day |
All Sports |
Monday 7th October |
Custom finals flow into e-scoring |
Custom finals or manually edited finals will flow through to an e-score session without the administrator having to |
All Sports |
Tuesday 1st October |
Batting line up |
The lineup is ordered in the order of selection to reflect the batting order rather than alphabetical order. Application: Admin Portal> Competition Management> Grade> Game & MyTeams |
Cricket Only |
Tuesday 1st October |
Select the next bowler |
Scorers now see a re-designed bowler selection screen, making it easier to highlight and default who had bowled the over before the last. Application: Electronic Scoring Portal |
Cricket Only |
Monday 16th September |
Xero Integration |
Integrate your Organisations Xero account with PlayHQ to streamline reconciliation processes. Application: Admin Portal> Settings> General |
All Sports |
Monday 16th September |
Favourite pages in the Admin Portal |
Favourite a page in the admin portal that can be accessed in the future with one click Application: Admin Portal |
All Sports |
Monday 16th September |
Advanced Regrading |
Advanced regrading tool offering a preview of the new fixture, and highlights any repeat matches within 2 rounds. Admins can also drag and drop seeds into different positions Application: Admin Portal> Competition Management> Regrading |
All Sports |
Thursday 12th September |
Registration is open Push Notification |
Push Notification is sent instantly sent to previously registered participants when their affiliated team has created an Open and Visible Participant to Club registration form. Application: MyHoops App, NetballHQ App, Play.AFL App. |
AFL, Basketball & Netball |
Monday 9th September |
Fixture Upload for Tournaments |
Ability to create and edit fixtures for tournaments using fixture upload |
All Sports |
Monday 9th September |
Game Day date range search |
Administrators can now select a date range to display fixtured games for multiple days. Application: Admin Portal> Game Day |
All Sports |
Monday 2nd September |
Create a Friendly, Practice or Pre-Season Game |
Ability to play non competitive games outside of season games against any team in your competition season e.g. Friendly, pre-season & practice games Application: Admin Portal> Competitions> Grades |
HNZ & CNZ only |
Monday 26th August |
Game Day bulk Cancel or Abandon |
Ability for Association or League administrator to bulk cancel/abandon games in one action Application: Admin Portal> Game Day |
All Sports |
Tuesday 20th August |
Game Detail Update |
Participants will be notified instantly via push notification when their game start time, date, or venue has changed, if that game is upcoming in the next 10 days. Application: MyHoops App, NetballHQ App, Play.AFL App. |
AFL, Basketball & Netball |
Tuesday 20th August |
Cancelled Games |
Participants will be notified instantly via push notification when their games are cancelled, forfeited or abandoned Application: MyHoops App, NetballHQ App, Play.AFL App. |
AFL, Basketball & Netball |
Monday 19th August |
Transfer & Permit email notification enhancements |
Transfer and Permit email notifications include participant name Application: Admin Portal> Transfers & Permits |
All Sports |
Monday 12th August |
Transfers & Permits sorting |
Administrators can now sort columns by date, Club, status on the Transfers and Permits page Application: Admin Portal> Transfers & Permits |
All Sports |
Monday 12th August |
Competition invitation received email notification |
Notify admins when they are invited to a competition Application: Admin Portal> Competitions> Invite Clubs > Email |
All Sports |
Thursday 8th August |
Add Profile Image or Avatar |
Account holders can personalise their PlayHQ profiles by uploading a photo, or selecting an avatar. Application: MyHoops App, NetballHQ App, Play.AFL App. |
AFL, Basketball & Netball |
Monday 5th August |
Program Participation Report customisation |
Extending the customisation features to the program report. This includes the ability to hide/show columns, multi-season selector, unique participants and save report templates for reuse. Application: Admin Portal > Reports |
All Sports |
Monday 5th August |
Allow Club access to in progress games once the games scheduled end has passed |
Clubs now have the tools to finalise an in progress e-scored game in GameDay once the games scheduled time has finished. Application: Admin Portal > Game Day |
Cricket |
Monday 5th August |
Game Day enhancements |
Return to Game Day on click of Done after line-up edits are made in a game Application: Admin Portal > Game Day |
All Sports |
Monday 5th August |
Transfer & Permits commentary box |
Addition of a commentary box to allow clubs to specify in free text the reason for the transfer or permit request (including bulk permits) |
AFL, Cricket & Hockey |
Monday 5th August |
Registration form UI | Create a voucher from the registration form |
All Sports |
Monday 5th August |
Registration form UI |
Admins can configure payments from the registration form Application: Admin Portal > Competitions > Registration> Registration Forms |
All Sports |
Monday 5th August |
Registration form UI | Improved display for payment methods, player and advanced fees, inherited fees & create a voucher from rego form Application: Admin Portal > Competitions > Registration> |
All Sports |
Monday 29th July |
Local Custom Field Rollover |
Rollover local custom fields from prior seasons on competition and shared and local program registration forms. Application: Admin Portal > Competitions > Registration> Custom Fields |
All Sports |
Monday 29th July |
Season Permit Column & date enhancements |
Permit list now includes Date Created & added Permit From and To date in the summary screen.
|
AFL, Cricket & Hockey |
Monday 29th July |
Bulk Season Permits |
This will allow admins to select multiple players at once, either by name or by team within their own club or both. e.g. if your first and seconds participate in multiple competitions, you could easily permit all (or selected) players from the seconds to the firsts in one permit Application: Admin Portal > Transfers & Permits |
AFL, Cricket & Hockey |
Tuesday 16th July |
Service NSW Voucher Stacking |
Enhancement that allows redemption of two voucher codes applied in the same registration Application: Participant Public Portal Registration |
|
Tuesday 16th July |
Start Fixture from future round |
Admins can now select which round they would like their grade's fixture to start from, up to round 10. Application: Admin Portal > Competitions > Grade Fixture |
|
Thursday 11th July |
Create a payment request |
Admins can now create payment requests outside of the registration process Application: Admin Portal > Products |
|
Monday 8th July |
Add Profile Visibility setting to the Participant registration forms |
Registrants can now update the privacy setting of their profile (visible or hidden) via the registration form. |
|
Monday 8th July |
Offence List in My Teams & Admin Portal Squad List |
Offence list of cards/fouls in the admin portal and myTeams |
AFL, Basketball, Hockey |
Monday 8th July |
Allocate player to Team improvements |
Admins can now search by Last name, and toggle between Unallocated and All participants Application: Admin Portal > Competitions > Teams |
|
Monday 24th June |
Offence list |
Offence list of cards/fouls in the admin portal by date and summary view Application: Admin Portal > Competitions > More |
AFL, Basketball, Hockey |
Monday 17th June |
Government Voucher Report |
Uplift of the government voucher report into our new data warehouse. The enhanced report will include new SA gov fields and uplift of the order id field. Application: Admin Portal > Reports |
|
Monday 3rd June |
Edit Game from Fixture in line |
The ability to edit game schedule and allocation from the fixture page. Application: Admin Portal > Competitions > Grade Fixture |
|
Monday 3rd June |
Program Report Customisation |
Extending the customisation features to the program report. This includes the ability to hide/show columns, multi-season selector, unique participants and save report templates for reuse. Application: Admin Portal > Reports |
|
Monday 27th May |
Alert on Allocations tab when clashes are present |
Alert will appear on the Allocations menu under a Competition Season if clashes are present for any allocated game in that season. The alert will appear while in any menu title within a Comp Season. Application: Admin Portal > Competition > Season |
|
Monday 27th May |
Permit/Transfer participant email notification |
Participants can now receive email notifications when their transfer/permit request has been approved, detailing what organisation now has their request. Participants will not receive an email update when an organisation has auto approval turned on. Application: Admin Portal > Transfers/Permits |
|
Monday 13th May |
Sell Products outside of Registration Forms (via Shop) |
Admins can now make their products visible in our new Shop, making their supporter merchandise, fundraisers and non-playing memberships available for the public to purchase. Application: Admin Portal > Products > Shop Settings |
|
Monday 13th May |
Warning premature opening of games in escore |
Warning escorers when they attempt to open a game in escore that is more than 4 hours from its scheduled date, that they may lock out club admins from setting lineups if they do so. Application: Electronic Scoring Portal |
|
Monday 13th May |
Membership data in the Transaction Report |
Admins can now download membership fields and used alongside the customisation features can create their own membership report. This update also incorporates new participant profile fields in the transaction report such as dob, gender and address. Applicable to: Administrative Body Admins |
|
Monday 13th May |
Advanced Filtering in the Transaction Report |
The ability to apply advanced filtering in the Transaction report, allowing admins more precision to only download the data they need, effectively removing the need to manually manipulate the data after download. Application: Admin Portal > Reports |
|
Monday 13th May |
Sort and filter Team List in the Admin Portal |
The ability to sort and filter the Team list under a Competition in the admin portal. Application: Admin Portal > Competitions > Team List |
|
Monday 6th May |
Sort Program Participant List in the Admin Portal |
The ability to sort & filter the program participants list under a Program in the admin portal by existing columns. Application: Admin Portal > Programs > Participant List |
|
Monday 6th May |
Set season status 'Completed' to OFF by default |
Default the 'completed' season status to OFF so that when visiting our public site all completed seasons are hidden from view with only active and upcoming seasons visible. Completed seasons can still be accessed by simply selecting the Completed filter. Application: Public Portal |
|
Monday 6th May |
Unique participants in the Competition Participant Report |
The ability to download only unique participants in the Competition Participant report. Application: Admin Portal > Reports |
|
Wednesday 24th April |
Custom Report Templates |
The ability to save customisation features as custom reports for quick and easy reuse in both the Competition Participant and Transaction reports. Application: Admin Portal > Reports |
|
Wednesday 24th April |
Multi-Season Selector |
The ability to save download multiple seasons at once in the Competition Participant report. Application: Admin Portal > Reports |
|
Friday 5th April |
Request to Play modal - Update to transfer modal |
Correction to the logic and presented text to users in the scenario where participant led transfers are closed but admin led transfers are still open to instruct users to contact the organisation to assist. Previously, the popup incorrectly informed users that transfers were closed. Application: Participant Portal Registration |
|
Tuesday 26th March 2024 |
Advanced Filtering in the Competition Participant Report |
The ability to apply advanced filtering in the Competition Participant report, allowing admins more precision to only download the data they need, effectively removing the need to manually manipulate the data after download. Application: Admin Portal > Reports |
|
Monday 18th March 2024 |
Sort grade list in the Admin Portal |
The ability to sort grades list under a Competition in the admin portal by existing columns. Application: Admin Portal > Competitions > Grades List |
|
Monday 18th March 2024 |
New payout date filter in the Transaction report |
The ability to filter transactions by payout date, as an alternative option to the existing transaction date filter in the Transaction report Application: Admin Portal > Reports |
|
Sprint 101 - Monday 18th March 2024 |
Customise Columns (Hide/Show) in the Transaction report |
The ability to hide/show columns in the Transaction report Application: Admin Portal > Reports |
|
Hotfix pre-Sprint 101 Tuesday 11th March 2024 |
NSW Active and Creative Kids Voucher |
Update to NSW government voucher redemption API Application: Admin Portal & Participant Public Portal Registration |
|
Sprint 100 - Monday 4th March 2024 |
Sell Membership products via registration forms |
Admins can create Membership products and add them to registration forms to be purchased by participants. Applicable to: Association and Club Administrators |
|
Sprint 100 - Monday 4th March 2024 |
Create Products from within the Registration form |
Admins can now create Products (Merchandise, Fundraisers and Memberships) without needing to navigate away from registration form settings. Previously, they would need to create these via Products and then navigate back to the registration form in order to add it. Applicable to: Association and Club Administrators |
|
Thursday 29th February |
Customise Columns (Hide/Show) in the Competition Participant report |
The first release of our report customisation series. The ability to hide/show columns in the Competition Participants report Application: Admin Portal > Reports |
|
Thursday 15th February 2024 |
Financial reports enhancement - Transaction, Order, Payout & Promotional Voucher |
We have migrated our Transaction, Order, Payout and Promotional Voucher Reports to our new Snowflake database. As part of this uplift we've introduced some new highly requested fields, these changes are available in our support articles. The below support articles outline the changes made to these reports: Applicable to: Association and Club Administrators |
|
Sprint 98 - Wednesday 7th February 2024 |
Create a Fundraiser |
Admins can create Fundraising products, allowing their participants to make a donation during the registration process. Applicable to: Association Administrators |
|
Sprint 98 - Wednesday 7th February 2024 |
Updates to Merchandise |
Merchandise has been relocated and can now be found in the menu under Products. Applicable to: Association Administrators |
|
Sprint 98 - Wednesday 7th February 2024 |
Allocation Management - New Feature |
The ability to change venue and/or playing surface from popup modal. Applicable to: Association Administrators |
|
Sprint 97 - Monday 22nd January 2024 |
Claim profile via SMS verification |
Participants registering to PlayHQ have the opportunity to claim and merge duplicate profiles that already exist in PlayHQ. Participants will now be able to complete the verification step using SMS. This will be in addition to verifying via email. Applicable to: Account Holders & Participants |
|
Sprint 97 - Monday 22nd January 2024 |
UI enhancements to a user’s ‘My Account’ page |
Mobile friendly UI improvements to the 'My Account' page for any user logged into playhq.com. The changes remove the select user & sport drop downs and list any available dependents and sports in page the use of pills. Applicable to: Account Holders & Participants |
|
Sprint 97 - Monday 22nd January 2024 |
Update SA Government Voucher questions on registration form |
Update to the questions that participants see when registering and wanting to use a SA Government Voucher to discount/pay for their registration. The addition of these questions to the Government Vouchers report will follow in future sprints. Applicable to: Account Holders & Participants |
|
Sprint 97 - Monday 22nd January 2024 |
Update last registration details against matching private profile |
“This participant has a private PlayHQ profile.” will display in place of last registration details during the 'Claim Profile' step of a registration if the matching profile's privacy settings are set to 'Private'. Applicable to: Account Holders & Participants |
|
AFL, BASKETBALL, NETBALL ONLY | ||
Release date | Feature | Description |
Sprint 97 - Monday 22nd January 2024 |
New payment options |
Participants will now have the option to pay via Apple Pay, Google Pay, PayPal and PayPal Pay in 4. Applicable to: Account Holders & Participants |
Sprint 97 - Monday 22nd January 2024 |
New column in Transaction Report |
A new column "Payout Service" has been added to the transaction report to detail the service associated with the transaction e.g. Stripe or Paypal. Applicable to: Administrators |
Sprint 97 - Monday 22nd January 2024 |
New column in Payout Report |
A new column "Payout Service" has been added to the Payout report to detail the service associated with the payout e.g. Stripe or Paypal. Applicable to: Administrators |
CRICKET ONLY | ||
Release date | Feature | Description |
Sprint 97 - Monday 22nd January 2024 |
Block End of Over if no balls bowled |
In cricket e-scoring, scorers will be unable to end an over if zero balls have been bowled within the over. Applicable to: Association Administrators |
HOCKEY ONLY | ||
Release date | Feature | Description |
Sprint 97 - Monday 22nd January 2024 |
Goal/Point Difference Ladder Column |
A new ladder column available to display and rank by. Administrators will have the ability to choose whether the Goal Difference ladder column displays publicly, and if it should be used as a tie breaker when teams are equal on the ladder's primary ranking column. Applicable to: Association Administrators |
NETBALL ONLY | ||
Release date | Feature | Description |
Pre-Sprint 103 Friday 5th April |
In-Game Positions (Netball) |
During an escore session, scorers can now set positions at the start of each game and also at any time during the game. Lineup positions, when set pre-game, will flow through to escore. Position events can be viewed in escore's event log as well as our public game centre live, for those viewing from home! Quarter by quarter position tracking will also be available, post game across both our admin and participant portals. Visibility of positions to our public game centre can optionally be hidden via Competition grade settings. |
Sprint 99 - Tuesday 20th February 2024 |
Centre Pass Tracking in e-score |
The scorer sets which team has the starting centre pass. From there the centre pass will automatically swap after every goal and period. It can also be manually swapped at any time within e-score Applicable to: E-scorers |
INTEGRATIONS | ||
Release date | Feature | Description |
Sprint 97 - Monday 22nd January 2024 |
"Source", "Permit From" and "Permit To" columns available in Competition Registration data warehouse file |
Addition of new columns that will identify if a competition registration is from a "registration" or a "season permit", and the applicable dates of the permit. Applicable to: Sport and Integration partners |