We are committed to continuously improving PlayHQ based on the valuable feedback we receive from participants, administrators and our sport partners. Here are some of the things we are currently working on and what we have recently released.

 

Feedback we are hearing:

  1. "There needs to be greater flexibility and customisation within Reports section".
  2. "Is there any plans to create an online shop to sell Merchandise?"
  3. "The impact on a fixture during regrading causes us issues"

 

Coming soon:

We are currently actively developing these features, and they will be rolled out on PlayHQ soon. To assist you in planning your upcoming season and activities, we have provided an estimated timeline.

  • Reports Customisation Features - April 
    • Saving custom templates
    • Ability to download Multiple Seasons
    • Ability to download unique participants
    • Hide/show columns and advanced filters in the Program Participant
    • Ability to filter the transaction report
    • Ability to create a membership report
  • Club/Association Online Shop Functionality - April
  • PlayAFL, MyHoops and NetballHQ Apps:
    • App Login - April
    • Scoring Timeline- April
    • My Schedule- May
  • Xero Integration - Mid 2024
  • Red/Card Yellow card automation - Mid 2024
  • Head to Head Ladders- Half Two 2024
  • Tournament Fixture Upload- Half Two 2024

 

Under Consideration:

In response to the feedback we've received, our team is currently investigating these features with the aim of saving our users time or overcoming challenges they may be facing.

  • Regrading enhancements
  • Requesting payment outside of registration
  • Cricket 2024 Feature Enhancements
  • PlayAFL, MyHoops and NetballHQ Apps:
    •  Notifications
    • Display my Teams and Orgs
    • My Schedule

Note: While we are investigating these ideas, there may be instances where we are unable to find immediate solutions. In such cases, we will provide additional details explaining why we have decided to pause or not progress with certain features.

 

Release Notes:

We are excited to announce the release of the below features.

ALL SPORTS
Release date Feature Description 

Tuesday 16th April

Custom Report Templates

The ability to save customisation features as custom reports for quick and easy reuse.

Application: Admin Portal > Reports

Tuesday 16th April

Multi-Season Selector

The ability to save download multiple seasons at once in the Competition Participant report.

Application: Admin Portal > Reports

Friday 5th April

Request to Play modal - Update to transfer modal

Correction to the logic and presented text to users in the scenario where participant led transfers are closed but admin led transfers are still open to instruct users to contact the organisation to assist. Previously, the popup incorrectly informed users that transfers were closed.  

Application: Participant Portal Registration

Tuesday 26th March 2024

Advanced Filtering in the Competition Participant Report

The ability to apply advanced filtering in the Competition Participant report, allowing admins more precision to only download the data they need, effectively removing the need to manually manipulate the data after download.

Application: Admin Portal > Reports

Monday 18th March 2024

Sort grade list in the Admin Portal

The ability to sort grades list under a Competition in the admin portal by existing columns. 

Application: Admin Portal > Competitions > Grades List

Monday 18th March 2024

New payout date filter in the Transaction report

The ability to filter transactions by payout date, as an alternative option to the existing transaction date filter in the Transaction report

Application: Admin Portal > Reports

Sprint 101 - Monday 18th March 2024

Customise Columns (Hide/Show) in the Transaction report 

The ability to hide/show columns in the Transaction report

Application: Admin Portal > Reports

Hotfix pre-Sprint 101 Tuesday 11th March 2024

NSW Active and Creative Kids Voucher

Update to NSW government voucher redemption API

Application: Admin Portal & Participant Public Portal Registration

Sprint 100 - Monday 4th March 2024

Sell Membership products via registration forms

Admins can create Membership products and add them to registration forms to be purchased by participants. 

Applicable to: Association and Club Administrators
Application: Admin Portal > Products > Memberships

Sprint 100 - Monday 4th March 2024

Create Products from within the Registration form

Admins can now create Products (Merchandise, Fundraisers and Memberships) without needing to navigate away from registration form settings. Previously, they would need to create these via Products and then navigate back to the registration form in order to add it.

Applicable to: Association and Club Administrators
Application: Admin Portal > Competitions > Registration

Thursday 29th February

Customise Columns (Hide/Show) in the Competition Participant report 

The first release of our report customisation series.  The ability to hide/show columns in the Competition Participants report

Application: Admin Portal > Reports

Thursday 15th February 2024

Financial reports enhancement - Transaction, Order, Payout & Promotional Voucher

We have migrated our Transaction, Order, Payout and Promotional Voucher Reports to our new Snowflake database.

As part of this uplift we've introduced some new highly requested fields, these changes are available in our support articles. The below support articles outline the changes made to these reports:

Transaction report

Payout report

Promotional Voucher report

Orders report

Applicable to: Association and Club Administrators
Application: Admin Portal > Reports

Sprint 98 - Wednesday 7th February 2024

Create a Fundraiser

Admins can create Fundraising products, allowing their participants to make a donation during the registration process. 

Applicable to: Association Administrators
Application: Admin Portal > Products

Sprint 98 - Wednesday 7th February 2024

Updates to Merchandise

Merchandise has been relocated and can now be found in the menu under Products.

Applicable to: Association Administrators
Application: Admin Portal > Products

Sprint 98 - Wednesday 7th February 2024

Allocation Management - New Feature

The ability to change venue and/or playing surface from popup modal.

Applicable to: Association Administrators
Application: Admin Portal > Allocation Management

Sprint 97 - Monday 22nd January 2024

Claim profile via SMS verification

Participants registering to PlayHQ have the opportunity to claim and merge duplicate profiles that already exist in PlayHQ.

Participants will now be able to complete the verification step using SMS. This will be in addition to verifying via email. 

Applicable to: Account Holders & Participants
Application: Participant Public Portal

Sprint 97 - Monday 22nd January 2024

UI enhancements to a user’s ‘My Account’ page

Mobile friendly UI improvements to the 'My Account' page for any user logged into playhq.com. The changes remove the select user & sport drop downs and list any available dependents and sports in page the use of pills. 

Applicable to: Account Holders & Participants
Application: Participant Public Portal

Sprint 97 - Monday 22nd January 2024

Update SA Government Voucher questions on registration form

Update to the questions that participants see when registering and wanting to use a SA Government Voucher to discount/pay for their registration. 

The addition of these questions to the Government Vouchers report will follow in future sprints.

Applicable to: Account Holders & Participants
Application: Participant Public Portal

Sprint 97 - Monday 22nd January 2024

Update last registration details against matching private profile

“This participant has a private PlayHQ profile.” will display in place of last registration details during the 'Claim Profile' step of a registration if the matching profile's privacy settings are set to 'Private'. 

Applicable to: Account Holders & Participants
Application: Participant Public Portal

 

AFL, BASKETBALL, NETBALL ONLY
Release date Feature Description 

Sprint 97 - Monday 22nd January 2024

New payment options

Participants will now have the option to pay via Apple Pay, Google Pay, PayPal and PayPal Pay in 4. 

Applicable to: Account Holders & Participants
Application: Participant Public Portal

Sprint 97 - Monday 22nd January 2024

New column in Transaction Report

A new column "Payout Service" has been added to the transaction report to detail the service associated with the transaction e.g. Stripe or Paypal.

Applicable to: Administrators
Application: Admin Portal > Reports

Sprint 97 - Monday 22nd January 2024

New column in Payout Report

A new column "Payout Service" has been added to the Payout report to detail the service associated with the payout e.g. Stripe or Paypal.

Applicable to: Administrators
Application: Admin Portal > Reports

 

CRICKET ONLY
Release date Feature Description 

Sprint 97 - Monday 22nd January 2024

Block End of Over if no balls bowled 

In cricket e-scoring, scorers will be unable to end an over if zero balls have been bowled within the over.

Applicable to: Association Administrators
Application: Electronic Scoring Portal

 

HOCKEY ONLY
Release date Feature Description 

Sprint 97 - Monday 22nd January 2024

Goal/Point Difference Ladder Column

A new ladder column available to display and rank by.

Administrators will have the ability to choose whether the Goal Difference ladder column displays publicly, and if it should be used as a tie breaker when teams are equal on the ladder's primary ranking column.

Applicable to: Association Administrators
Application: Admin Portal > Competition & Grade Settings
Participant Public Portal

 

NETBALL ONLY
Release date Feature Description 

Pre-Sprint 103 Friday 5th April

In-Game Positions (Netball)

During an escore session, scorers can now set positions at the start of each game and also at any time during the game. Lineup positions, when set pre-game, will flow through to escore.

Position events can be viewed in escore's event log as well as our public game centre live, for those viewing from home!

Quarter by quarter position tracking will also be available, post game across both our admin and participant portals.

Visibility of positions to our public game centre can optionally be hidden via Competition grade settings.

Sprint 99 - Tuesday 20th February 2024

Centre Pass Tracking in e-score

The scorer sets which team has the starting centre pass. From there the centre pass will automatically swap after every goal and period. It can also be manually swapped at any time within e-score

Applicable to: E-scorers
Application: PlayHQ E-score

 

INTEGRATIONS
Release date Feature Description 

Sprint 97 - Monday 22nd January 2024

"Source", "Permit From" and "Permit To" columns available in Competition Registration data warehouse file

Addition of new columns that will identify if a competition registration is from a "registration" or a "season permit", and the applicable dates of the permit. 

Applicable to: Sport and Integration partners
Application: PlayHQ > DWH

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