We are committed to continuously improving PlayHQ based on the valuable feedback we receive from participants, administrators and our sport partners. Here are some of the things we are currently working on and what we have recently released.

 

Feedback we are hearing:

  1. "There needs to be greater flexibility and customisation within Reports section".
  2. "Is there any plans to create an online shop to sell Merchandise?"
  3. "The impact on a fixture during regrading causes us issues"

 

Coming soon:

We are currently actively developing these features, and they will be rolled out on PlayHQ soon. To assist you in planning your upcoming season and activities, we have provided an estimated timeline.

Cricket Season 24/25 Features  
Concussion Management  Q1 2025
Fixturing enhancements - Delete a round  TBC 

 

Release Notes:

We are excited to announce the release of the below features.

ALL SPORTS  
Release Date Feature Description  Sports Impacted

Monday 4th November 

Dashboard 

Admins can now access an overview and detailed breakdown of participant registrations in their organisation's competitions and programs, via the Dashboard (currently in BETA phase).

Application: Admin Portal > Dashboard 

All Sports 

Monday 4th November 

Self Initiated Profile Claiming

PlayHQ account holders will have the opportunity to claim and merge duplicate profiles that already exist in PlayHQ. 
Application: Participant Portal 

All Sports 

Monday 4th November 

AFL ID

A single sign on experience, giving users a a new way to login to PlayHQ via AFL ID, or link to AFL ID during the AFL registration process. 
Application: Admin Portal and Participant Portal

All Sports 

Monday 28th October 

Edit Favourites in the Admin Portal 

Added options included renaming, changing the order of favourites, and unfavourite option 

Application:Admin Portal

All Sports 

Tuesday 22nd October

Head to Head ladders 

New head-to-head (H2H) ladder ranking calculation that provides a method to break ties between teams. 

Application: Admin Portal> Competitions> Settings> Game Defaults 

AFL, Basketball, Netball, Hockey NZ

Tuesday 22nd October

Vouchers Status Filters 

Active and inactive filters on the Vouchers list 

Application: Admin Portal> Organisations> Vouchers

All Sports 

Monday 14th October 

Forfeit or abandon games from e- score 

New actions button that allows a scorer to Forfeit or Abandon a cricket match pre-game or between innings or days in e-scoring

Application: Electronic Scoring Portal

Cricket Only 

Monday 14th October 

Standard finals flow into e-scoring 

Standard finals will flow through to an e-score session without the administrator having to re- download the session. This includes participants. 

Application: Electronic Scoring Portal

All Sports 

Monday 14th October 

Ladder Ranking Order  

Display the ladder ranking order publicly so that participants know how the ladder is being calculated 

Application: Participant Portal> Ladder 

All Sports 

Monday 14th October 

Competition & Programs Season Status Filters 

Upcoming, Active, Completed season status filters on the Competitions & Programs list 

Application: Admin Portal> Competitions & Programs 

All Sports 

Monday 14th October 

eCAL 

Participants can sync the full fixture for one team or all teams to their personal calendar from the participant portal 

Application: Participant Portal > Fixtures and Ladders 

Cricket Only 

Coming for other sports soon! 

Monday 7th October 

Surface Live Scores in Game Day  

Live scores will appear in the Admin Portal within Game Day for those e-scoring with a live connection

Application: Admin Portal> Game Day

All Sports 

Monday 7th October 

Custom finals flow into e-scoring 

Custom finals or manually edited finals will flow through to an e-score session without the administrator having to 
re- download the session  
Application: Electronic Scoring Portal

All Sports 

Tuesday 1st October 

Batting line up 

The lineup is ordered in the order of selection to reflect the batting order rather than alphabetical order. 

Application: Admin Portal> Competition Management> Grade> Game &  MyTeams 

Cricket Only 

Tuesday 1st October 

Select the next bowler 

Scorers now see a re-designed bowler selection screen, making it easier to highlight and default who had bowled the over before the last.  

Application: Electronic Scoring Portal

Cricket Only 

Monday 16th September 

Xero Integration 

Integrate your Organisations Xero account with PlayHQ to streamline reconciliation processes. 

Application: Admin Portal> Settings> General 

All Sports 

Monday 16th September 

Favourite pages in the Admin Portal 

Favourite a page in the admin portal that can be accessed in the future with one click 

Application: Admin Portal

All Sports 

Monday 16th September 

Advanced Regrading 

Advanced regrading tool offering a preview of the new fixture, and highlights any repeat matches within 2 rounds. Admins can also drag and drop seeds into different positions 

Application: Admin Portal> Competition Management> Regrading

All Sports 

Thursday 12th September 

Registration is open Push Notification

Push Notification is sent instantly sent to previously registered participants when their affiliated team has created an Open and Visible Participant to Club registration form. 

Application: MyHoops App, NetballHQ App, Play.AFL App.

AFL, Basketball & Netball 

Monday 9th September 

Fixture Upload for Tournaments 

Ability to create and edit fixtures for tournaments using fixture upload
Application: Admin Portal> Competition Management> More> Fixture Upload 

All Sports 

Monday 9th September 

Game Day date range search

Administrators can now select a date range to display fixtured games for multiple days. 

Application: Admin Portal> Game Day

All Sports 

Monday 2nd September

Create a Friendly, Practice or Pre-Season Game 

Ability to play non competitive games outside of season games against any team in your competition season e.g. Friendly, pre-season & practice games 

Application: Admin Portal> Competitions> Grades

HNZ & CNZ only 
AFL, Basketball, Netball

Monday 26th August 

Game Day bulk Cancel or Abandon

Ability for Association or League administrator to bulk cancel/abandon games in one action 

Application: Admin Portal> Game Day

All Sports 

Tuesday 20th August 

Game Detail Update 

Participants will be notified instantly via push notification when their game start time, date, or venue has changed, if that game is upcoming in the next 10 days. 

Application: MyHoops App, NetballHQ App, Play.AFL App. 

AFL, Basketball & Netball 

Tuesday 20th August

Cancelled Games

Participants will be notified instantly via push notification when their games are cancelled, forfeited or abandoned 

Application: MyHoops App, NetballHQ App, Play.AFL App. 

AFL, Basketball & Netball 

Monday 19th August 

Transfer & Permit email notification enhancements 

Transfer and Permit email notifications include participant name

Application: Admin Portal> Transfers & Permits 

All Sports

Monday 12th August 

Transfers & Permits sorting 

Administrators can now sort columns by date, Club, status on the Transfers and Permits page 

Application: Admin Portal> Transfers & Permits 

All Sports

Monday 12th August 

Competition invitation received email notification 

Notify admins when they are invited to a competition 

Application: Admin Portal> Competitions> Invite Clubs > Email 

All Sports 

Thursday 8th August

Add Profile Image or Avatar 

Account holders can personalise their PlayHQ profiles by uploading a photo, or selecting an avatar. 

Application: MyHoops App, NetballHQ App, Play.AFL App.   

AFL, Basketball & Netball 

Monday 5th August 

Program Participation Report customisation 

Extending the customisation features to the program report. This includes the ability to hide/show columns, multi-season selector, unique participants and save report templates for reuse. 

Application: Admin Portal > Reports

All Sports 

Monday 5th August 

Allow Club access to in progress games once the games scheduled end has passed 

Clubs now have the tools to finalise an in progress e-scored  game in GameDay once the games scheduled time has finished. 

Application: Admin Portal > Game Day 

Cricket

Monday 5th August 

Game Day enhancements 

Return to Game Day on click of Done after line-up edits are made in a game

Application: Admin Portal > Game Day 

All Sports 

Monday 5th August 

Transfer & Permits commentary box 

Addition of a commentary box to allow clubs to specify in free text the reason for the transfer or permit request (including bulk permits) 
Application: Admin Portal > Transfers & Permits 

AFL, Cricket & Hockey 

Monday 5th August 

Registration form UI  Create a voucher from the registration form 

All Sports 

Monday 5th August 

Registration form UI 

Admins can configure payments from the registration form 

Application: Admin Portal > Competitions > Registration> Registration Forms 

All Sports 

Monday 5th August 

Registration form UI  Improved display for payment methods, player and advanced fees, inherited fees & create a voucher from rego form 
Application: Admin Portal > Competitions > Registration> 

All Sports 

Monday 29th July 

Local Custom Field Rollover 

Rollover local custom fields from prior seasons on competition and shared and local program registration forms. 

Application: Admin Portal > Competitions > Registration> Custom Fields 

All Sports 

Monday 29th July 

Season Permit Column & date enhancements 

Permit list now includes Date Created & added Permit From and To date in the summary screen. 


Season permit date default to use season start and end dates. 
Application: Admin Portal > Transfers & Permits 

AFL, Cricket & Hockey

Monday 29th July 

Bulk Season Permits 

This will allow admins to select multiple players at once, either by name or by team within their own club or both. e.g. if your first and seconds participate in multiple competitions, you could easily permit all (or selected) players from the seconds to the firsts in one permit

Application: Admin Portal > Transfers & Permits 

AFL, Cricket & Hockey

Tuesday 16th July 

Service NSW Voucher Stacking 

Enhancement that allows redemption of two voucher codes applied in the same registration 

Application: Participant Public Portal Registration

 

Tuesday 16th July

Start Fixture from future round

Admins can now select which round they would like their grade's fixture to start from, up to round 10.

Application: Admin Portal > Competitions > Grade Fixture

 

Thursday 11th July 

Create a payment request 

Admins can now create payment requests outside of the registration process 

Application: Admin Portal > Products 

 

Monday 8th July

Add Profile Visibility setting to the Participant registration forms

Registrants can now update the privacy setting of their profile (visible or hidden) via the registration form. 

 

Monday 8th July 

Offence List in My Teams & Admin Portal Squad List 

Offence list of cards/fouls in the admin portal and myTeams
Application:
Admin Portal > Competitions > Teams

AFL, Basketball, Hockey

Monday 8th July 

Allocate player to Team improvements

Admins can now search by Last name, and toggle between Unallocated and All participants 

Application: Admin Portal > Competitions > Teams

 

Monday 24th June

Offence list

Offence list of cards/fouls in the admin portal by date and summary view

Application: Admin Portal > Competitions > More

AFL, Basketball, Hockey

Monday 17th June

Government Voucher Report

Uplift of the government voucher report into our new data warehouse. The enhanced report will include new SA gov fields and uplift of the order id field.

Application: Admin Portal > Reports

 

Monday 3rd June

Edit Game from Fixture in line

The ability to edit game schedule and allocation from the fixture page.

Application: Admin Portal > Competitions > Grade Fixture

 

Monday 3rd June

Program Report Customisation

Extending the customisation features to the program report. This includes the ability to hide/show columns, multi-season selector, unique participants and save report templates for reuse. 

Application: Admin Portal > Reports

 

Monday 27th May

Alert on Allocations tab when clashes are present

Alert will appear on the Allocations menu under a Competition Season if clashes are present for any allocated game in that season. The alert will appear while in any menu title within a Comp Season.

Application: Admin Portal > Competition > Season

 

Monday 27th May

Permit/Transfer participant email notification

Participants can now receive email notifications when their transfer/permit request has been approved, detailing what organisation now has their request. Participants will not receive an email update when an organisation has auto approval turned on. 

Application: Admin Portal > Transfers/Permits

 

Monday 13th May

Sell Products outside of Registration Forms (via Shop)

Admins can now make their products visible in our new Shop, making their supporter merchandise, fundraisers and non-playing memberships available for the public to purchase.

Application: Admin Portal > Products > Shop Settings

 

Monday 13th May

Warning premature opening of games in escore

Warning escorers when they attempt to open a game in escore that is more than 4 hours from its scheduled date, that they may lock out club admins from setting lineups if they do so.

Application: Electronic Scoring Portal

 

Monday 13th May

Membership data in the Transaction Report

Admins can now download membership fields and used alongside the customisation features can create their own membership report. This update also incorporates new participant profile fields in the transaction report such as dob, gender and address.

Applicable to: Administrative Body Admins
Application: Admin Portal > Reports

 

Monday 13th May

Advanced Filtering in the Transaction Report

The ability to apply advanced filtering in the Transaction report, allowing admins more precision to only download the data they need, effectively removing the need to manually manipulate the data after download.

Application: Admin Portal > Reports

 

Monday 13th May

Sort and filter Team List in the Admin Portal

The ability to sort and filter the Team list under a Competition in the admin portal.

Application: Admin Portal > Competitions > Team List

 

Monday 6th May

Sort Program Participant List in the Admin Portal

The ability to sort & filter the program participants list under a Program in the admin portal by existing columns. 

Application: Admin Portal > Programs > Participant List

 

Monday 6th May

Set season status 'Completed' to OFF by default

Default the 'completed' season status to OFF so that when visiting our public site all completed seasons are hidden from view with only active and upcoming seasons visible. Completed seasons can still be accessed by simply selecting the Completed filter.

Application: Public Portal

 

Monday 6th May

Unique participants in the Competition Participant Report

The ability to download only unique participants in the Competition Participant report. 

Application: Admin Portal > Reports

 

Wednesday 24th April

Custom Report Templates

The ability to save customisation features as custom reports for quick and easy reuse in both the Competition Participant and Transaction reports.

Application: Admin Portal > Reports

 

Wednesday 24th April

Multi-Season Selector

The ability to save download multiple seasons at once in the Competition Participant report.

Application: Admin Portal > Reports

 

Friday 5th April

Request to Play modal - Update to transfer modal

Correction to the logic and presented text to users in the scenario where participant led transfers are closed but admin led transfers are still open to instruct users to contact the organisation to assist. Previously, the popup incorrectly informed users that transfers were closed.  

Application: Participant Portal Registration

 

Tuesday 26th March 2024

Advanced Filtering in the Competition Participant Report

The ability to apply advanced filtering in the Competition Participant report, allowing admins more precision to only download the data they need, effectively removing the need to manually manipulate the data after download.

Application: Admin Portal > Reports

 

Monday 18th March 2024

Sort grade list in the Admin Portal

The ability to sort grades list under a Competition in the admin portal by existing columns. 

Application: Admin Portal > Competitions > Grades List

 

Monday 18th March 2024

New payout date filter in the Transaction report

The ability to filter transactions by payout date, as an alternative option to the existing transaction date filter in the Transaction report

Application: Admin Portal > Reports

 

Sprint 101 - Monday 18th March 2024

Customise Columns (Hide/Show) in the Transaction report 

The ability to hide/show columns in the Transaction report

Application: Admin Portal > Reports

 

Hotfix pre-Sprint 101 Tuesday 11th March 2024

NSW Active and Creative Kids Voucher

Update to NSW government voucher redemption API

Application: Admin Portal & Participant Public Portal Registration

 

Sprint 100 - Monday 4th March 2024

Sell Membership products via registration forms

Admins can create Membership products and add them to registration forms to be purchased by participants. 

Applicable to: Association and Club Administrators
Application: Admin Portal > Products > Memberships

 

Sprint 100 - Monday 4th March 2024

Create Products from within the Registration form

Admins can now create Products (Merchandise, Fundraisers and Memberships) without needing to navigate away from registration form settings. Previously, they would need to create these via Products and then navigate back to the registration form in order to add it.

Applicable to: Association and Club Administrators
Application: Admin Portal > Competitions > Registration

 

Thursday 29th February

Customise Columns (Hide/Show) in the Competition Participant report 

The first release of our report customisation series.  The ability to hide/show columns in the Competition Participants report

Application: Admin Portal > Reports

 

Thursday 15th February 2024

Financial reports enhancement - Transaction, Order, Payout & Promotional Voucher

We have migrated our Transaction, Order, Payout and Promotional Voucher Reports to our new Snowflake database.

As part of this uplift we've introduced some new highly requested fields, these changes are available in our support articles. The below support articles outline the changes made to these reports:

Transaction report

Payout report

Promotional Voucher report

Orders report

Applicable to: Association and Club Administrators
Application: Admin Portal > Reports

 

Sprint 98 - Wednesday 7th February 2024

Create a Fundraiser

Admins can create Fundraising products, allowing their participants to make a donation during the registration process. 

Applicable to: Association Administrators
Application: Admin Portal > Products

 

Sprint 98 - Wednesday 7th February 2024

Updates to Merchandise

Merchandise has been relocated and can now be found in the menu under Products.

Applicable to: Association Administrators
Application: Admin Portal > Products

 

Sprint 98 - Wednesday 7th February 2024

Allocation Management - New Feature

The ability to change venue and/or playing surface from popup modal.

Applicable to: Association Administrators
Application: Admin Portal > Allocation Management

 

Sprint 97 - Monday 22nd January 2024

Claim profile via SMS verification

Participants registering to PlayHQ have the opportunity to claim and merge duplicate profiles that already exist in PlayHQ.

Participants will now be able to complete the verification step using SMS. This will be in addition to verifying via email. 

Applicable to: Account Holders & Participants
Application: Participant Public Portal

 

Sprint 97 - Monday 22nd January 2024

UI enhancements to a user’s ‘My Account’ page

Mobile friendly UI improvements to the 'My Account' page for any user logged into playhq.com. The changes remove the select user & sport drop downs and list any available dependents and sports in page the use of pills. 

Applicable to: Account Holders & Participants
Application: Participant Public Portal

 

Sprint 97 - Monday 22nd January 2024

Update SA Government Voucher questions on registration form

Update to the questions that participants see when registering and wanting to use a SA Government Voucher to discount/pay for their registration. 

The addition of these questions to the Government Vouchers report will follow in future sprints.

Applicable to: Account Holders & Participants
Application: Participant Public Portal

 

Sprint 97 - Monday 22nd January 2024

Update last registration details against matching private profile

“This participant has a private PlayHQ profile.” will display in place of last registration details during the 'Claim Profile' step of a registration if the matching profile's privacy settings are set to 'Private'. 

Applicable to: Account Holders & Participants
Application: Participant Public Portal

 

 

AFL, BASKETBALL, NETBALL ONLY
Release date Feature Description 

Sprint 97 - Monday 22nd January 2024

New payment options

Participants will now have the option to pay via Apple Pay, Google Pay, PayPal and PayPal Pay in 4. 

Applicable to: Account Holders & Participants
Application: Participant Public Portal

Sprint 97 - Monday 22nd January 2024

New column in Transaction Report

A new column "Payout Service" has been added to the transaction report to detail the service associated with the transaction e.g. Stripe or Paypal.

Applicable to: Administrators
Application: Admin Portal > Reports

Sprint 97 - Monday 22nd January 2024

New column in Payout Report

A new column "Payout Service" has been added to the Payout report to detail the service associated with the payout e.g. Stripe or Paypal.

Applicable to: Administrators
Application: Admin Portal > Reports

 

CRICKET ONLY
Release date Feature Description 

Sprint 97 - Monday 22nd January 2024

Block End of Over if no balls bowled 

In cricket e-scoring, scorers will be unable to end an over if zero balls have been bowled within the over.

Applicable to: Association Administrators
Application: Electronic Scoring Portal

 

HOCKEY ONLY
Release date Feature Description 

Sprint 97 - Monday 22nd January 2024

Goal/Point Difference Ladder Column

A new ladder column available to display and rank by.

Administrators will have the ability to choose whether the Goal Difference ladder column displays publicly, and if it should be used as a tie breaker when teams are equal on the ladder's primary ranking column.

Applicable to: Association Administrators
Application: Admin Portal > Competition & Grade Settings
Participant Public Portal

 

NETBALL ONLY
Release date Feature Description 

Pre-Sprint 103 Friday 5th April

In-Game Positions (Netball)

During an escore session, scorers can now set positions at the start of each game and also at any time during the game. Lineup positions, when set pre-game, will flow through to escore.

Position events can be viewed in escore's event log as well as our public game centre live, for those viewing from home!

Quarter by quarter position tracking will also be available, post game across both our admin and participant portals.

Visibility of positions to our public game centre can optionally be hidden via Competition grade settings.

Sprint 99 - Tuesday 20th February 2024

Centre Pass Tracking in e-score

The scorer sets which team has the starting centre pass. From there the centre pass will automatically swap after every goal and period. It can also be manually swapped at any time within e-score

Applicable to: E-scorers
Application: PlayHQ E-score

 

INTEGRATIONS
Release date Feature Description 

Sprint 97 - Monday 22nd January 2024

"Source", "Permit From" and "Permit To" columns available in Competition Registration data warehouse file

Addition of new columns that will identify if a competition registration is from a "registration" or a "season permit", and the applicable dates of the permit. 

Applicable to: Sport and Integration partners
Application: PlayHQ > DWH

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