Setting up multi-bank accounts

Applicable to: Sporting Bodies (Tenants), Association and Club Administrators
Application(s): Admin Portal > My Organisation > Overview > Payments
Admin Portal > Settings > Organisation 

This article will cover the following:

  1. How to add multiple bank accounts within Admin Portal.

Related articles:



Some organisations use multiple bank accounts to manage their finances. A single club may be operating as 2 or 3 separate entities (eg Junior, Senior, Women), each with their own governing body and bank account, but remaining as a single organisation to participants.

Another example, where more than one bank account is required, is when fees for certain products need to go directly to a 3rd party bank account.

For these reasons, we've built the functionality which will enable the definition and use of multiple bank accounts for an organisation.

The super admin (tenant) must enable the Multi-Bank Account feature on your behalf (it's not automatically switched on, and clubs/associations can't enable it themselves).

The super admin (tenant) will dictate how many bank accounts can be added by an organisation. If Multi-Bank Account has been turned on for your organisation, this can range from 2 to 5 bank accounts.

Information for tenants only

If you allow multi-bank account for an organisation, you cannot downgrade or switch it off in the future.

If you enable it and the organisation has set up more than 1 bank account, you cannot switch off the multi-bank account feature for that organisation.

If you originally allowed 3 accounts (for example), and the organisation has set up 3 accounts, you cannot downgrade to two accounts, but you can upgrade to more.


Enabling multi-bank account feature

Tenants (AFL, CA, BV, NA etc.) will need to enable Multi-Bank Account for your organisation. The below will demonstrate how a tenant can turn on Multi-Bank Account.

Step 1: Choose the organisation

Screen Shot 2023-12-01 at 11.05.45 am.png

Step 2: Toggle on 'Enable multiple bank accounts for this organisation'.

Screen Shot 2023-12-01 at 11.05.54 am.png

Step 3: Select the number of bank accounts that the organisation can setup. This can be between 2 and 5.

Screen Shot 2023-12-01 at 11.06.46 am.png

Add bank account

Admin Portal > My Organisation > Overview > Payments

If Multi-Bank Account is enabled, after you add your first bank account (or if you already have 1 bank account) then you will see an Add Account button. This button will be disabled once you reach the limit set for you by the tenant organisation.

Additional bank accounts can be added within the Payments section of the Admin Portal.

Screen Shot 2023-11-29 at 11.15.28 am.png

If your organisation has reached the limit of bank accounts, the option to Add Bank Account will be grey'd out and disabled.

Screen Shot 2023-12-01 at 11.10.51 am.png


There is a new nickname field, available for both Multi-Bank Account enabled organisations and also organisations who don't have it enabled.
Once a bank account is added, you are able to edit the nickname any time you choose.

Screen Shot 2023-12-01 at 12.02.15 pm.png

Check that accounts are connected to Stripe

Admin Portal > Settings > Organisations

Now that you've added new bank accounts, to ensure that they've successfully connected to Stripe, go to Settings and then, Organisations within the Admin Portal.

Screen Shot 2023-11-29 at 11.11.31 am.png

Assigning fees to bank accounts

If Multi-Bank Account has been enabled for your organisation, you will be able to assign fees to a specific bank account.
Screen Shot 2023-12-01 at 2.36.41 pm.png

Configuring registration forms with bank accounts

Admin Portal > Competitions > Season > Registrations > Manage

Within registration forms, you can select which bank account you wish to receive funds for the corresponding registration. You can choose different bank accounts for the differing registrations. For example; Players, Coaches and Team Managers.

Screen Shot 2023-11-29 at 11.18.35 am.png

Reporting on which fees went to which bank account

Admin Portal > Reports > Financial

If you have Multi-Bank Account enabled, you'll now see this reflected in your Transaction report as well as in your Payout report. These reports will list which bank account the money was paid out to (or is intended to be paid out to if not yet paid).


PlayHQ Support Banner.png

Was this article helpful?
0 out of 0 found this helpful